For orders that have below 5 delivery locations, please place your order via our website www.cheeselads.com. For bulk or corporate orders, please email us at sales@cheeselads.com.

Order confirmations are sent via email. You can check your inbox or spam folder or promotions tab.

We always send the platters alone, no invoice attached.

Yes, only if you have informed us 48 hours before collection/delivery day and have received an acknowledgement from us. Please WhatsApp or call 8807 4851.

117 Tyrwhitt Road, Singapore 207546

Mon: 4 - 10:30PM (collection from 12pm by appointment only)

Tue: CLOSED

Wed: 12 - 10:30PM

Thu: 12 - 10:30PM

Fri: 12 - midnight

Sat: 12 - midnight

Sun: 12 - 10:30PM

We open at 12pm, however depending on availability, we might be able to arrange for earlier pickup at the shop. You can contact us at 8807 4851.

Yes, but any orders not collected by closing time will be forfeited and the platter will be discarded. There will be no refunds given.

$15, +$5 for Sentosa addresses.

Yes we do, but most hotel staff do not accept food delivery items on behalf of their guests so we may require you or the recipient to collect the items at the hotel lobby. We will get our driver to call you 10 minutes before he reaches. If the hotel only allows check-in after 1pm, please choose the 3 - 6pm delivery time slot unless you are able to be there early.

Yes we do, but some times, the drivers may not be able to access the building, so in such cases we may require you or the recipient to collect the items at the office ground floor/lobby. We will get our driver to call you 10 minutes before he reaches. If you choose the 12 - 3pm delivery time slot, do let us know if you or the recipient might be going for lunch break that day.

For last min/same day orders, you can place it at order.cheeselads.com. If the delivery slot is no longer available, you can use a car courier (lalamove or grab express) to have it delivered to you, or you can pick it up at the shop too.

Our delivery time slots are 12-3pm and 3-6pm. Our delivery drivers cover at least 2-3 areas so it may not be possible to reach you at a specific time. If you require specific timing delivery, you may get your own car courier to pick up the platter for you. In this case, select “Self Pickup” during checkout so that you do not incur additional delivery fees.

Our delivery time slots are 12-3pm and 3-6pm. We do not have morning slots at the moment. Depending on availability, we might be able to arrange for earlier pickup at the shop, and you may get someone/your own car courier to pick it up at the shop for you. You can contact us at 8807 4851.

We do not have night time deliveries at the moment. However, you can get your own car courier to pick the items up from our shop before closing time.

We would advise against it as the platter might be messed up during the journey.

Preorders are required for our platters. For last minute or urgent requests for our platters, you can contact 8807 4851 to check for availability before coming down to the shop.

Keep it chilled in the fridge.

We recommend consuming our platters on the day of collection/delivery for food safety and quality reasons. It is up to your discretion if you want to keep it overnight. We will not be liable for the quality and freshness of our platters after 3 hours from the collection/delivery time.

You can indicate what you want under the Special Request box when ordering, but it is subjected to availability. We will not inform customers about the availability of your special requests.

Our products are not prepared in an allergen-free environment, so there is a risk of cross-contamination. Anyone with a food allergy should refrain from consuming our products.

While most cheeses are considered safe for consumption, it is best to consult a gynae or specialist for advice.

No, our kitchen is not halal certified.

Not at the moment.

We do not offer refunds, but we can put your order on hold till the next time you want it, depending on date availabilty.

Our food items are customized products and cannot be refunded or postponed to collect on another day once prepared. Any food items not collected on the stated date of collection/delivery will be forfeited and no refunds will be given.